background recording is turned off

FIX: background recording is turned off XBOX

One of Windows 10 new features is the Xbox App pre-installed. With this app you can connect with your friends on the Xbox one, 360. You can also record your games with the Xbox app.

You’ve probably already seen the pop-up you’re getting everytime you start up a game. Use win + G to open the game bar. If you try this in an internet browser it will ask you if this is a game. See the screenshot below:

Background recording is turned off. turn it on and try again.

This tutorial is about an error you’re getting when you’re trying to record a game.

The error message: “background recording is turned off“.


Go to start and search for Xbox.

start - search xbox app

Now find the gearwheel at the left vertical menu bar. See screenshot below.

xbox settings

Here you’ve got different settings. Click on Game DVR.

Find the setting “Record game clips and screenshots using Game DVR”

That’s the option you’ll have to enable.

xbox turn on record game clips

Did you enable the setting? if it’s still not working,  please comment below and I’ll look into it.

What is the Xbox App?

Directly from the Microsoft website:  ‘The Xbox App brings together your friends, games, and accomplishments across Xbox One and Windows 10 devices. Stay connected to the Xbox Live community, see what your friends are playing, share game clips and screenshots, and view achievements across devices. Start party chats, launch into cross-device multiplayer with games like Forza Motorsport 6 and Killer Instinct, and stream your favorite games from Xbox One to any Windows 10 PC in your home while using your Xbox One controller.’

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My name is Bas Wijdenes and I'm working full time as a services engineer. In my free time I like to write tutorials about computer problems I encounter on a daily basis. The main reason I started my blog is, because I wanted to work on my English vocabulary.

3 thoughts on “FIX: background recording is turned off XBOX”

  1. I seem to still be running into the same problem. However, I think it’s worth mentioning the fact that when I had originally opened the Xbox app and went to turn it on it was already on! I turned it off for a little bit, closed the Xbox app, and reopened the app to turn it back on but I still receive the error message. It happens on every game or anything else I try to open it on. It had been working just about a week ago but it suddenly stopped after. I was recording something that day and it had worked, but no less than twenty minutes later I tried to do it again to no avail!

    Thanks, I’d appreciate it if you could get back to me on this one!

  2. I have it on and “background recording” on, but it keeps saying “background recording is turned off. turn it on and try again” when I try to record 15 second of video from a browser.

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